Refund Policy



Returns charges for items not as described will be taken care of by the nursesam. Returns for any other reasons will be at the charge of the customer.

Money Back Guarantee::

We promise your money back if the item you received is not as described, or if your item is not delivered within our Buyer Protection period. You can get the refund in 20 days after the claim process finishes.

How to Get the Refund?

You can get the refund by contacting us on contact page. As per the above mentioned guidelines we will give you a refund within 10 business days.

We do not accept returns for intimate items, gift cards, and beauty items.

If you wish to return your item, we must receive your request within 7 days of the date you received your item.


Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within <two weeks>. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.


In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Pleas reach out to us within 7 days of receiving your product to begin the process.

For Additional Assistance

You can reach us at our contact page and can submit your query. We will get in touch with you quickly and will try our level best to solve your problem.

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